Elekta Integrity Line.
Reporting a violation
Elekta’s Code of Conduct sets out the standards of professional conduct that we use at Elekta to guide our interactions, every day, with each other, our customers and our business partners. It demonstrates our unwavering commitment to integrity in everything we do. By reporting compliance violations you are acting in the spirit of our Code and helping to protect our business and our reputation.
Elekta has a non-retaliation policy so you can feel comfortable reporting a violation tocompliance@elekta.com。如果你觉得不舒服的通过电子邮件and you believe there has been a serious breach of our Code of Conduct, Policies or Law, you can report a violation and engage in virtual communication with the Elekta Compliance Team via theElekta Integrity Line., available 24 hours a day. You can identify your self or report the violation anonymously.
TheElekta Integrity Line.is operated by an independent third-party (SpeakUp) that will provide Elekta with a typed word-to-word transcript of what you have said. You are in total control of the content of the message you leave: if you leave your contact details in your message, SpeakUp will forward it; if you do not leave your contact details, Elekta will not know who you are. Furthermore, Elekta will not to seek the identity of any anonymous reporter.
Click the button below to see reporting options, including country specific information:
Frequently Asked Questions about Elekta Integrity Line and the SpeakUp system
A:It is a service ('communication instrument') enabling all employees within Elekta to report serious breaches that would otherwise not be reported in complete anonymity. You can do this either by phone or via a secure website, without the interference of a human operator.
A:为所有elekta员工，供应商，客户和任何其他人提供报告违规行为的报告路线。
A:Phone: You dial the free phone number, enter your access code and leave your message. During your call you will not talk to an operator. All instructions have been pre-recorded and will guide you through the process easily. Within one week you can call back to listen to Elekta's response. You can post a new follow-up message to this response. This conversation cycle can be repeated endlessly. (Tip: write down your message before you make the call.)
Web: Proceed to the Elekta Integrity Line Web Service page (by using button "CLICK TO REPORT A CONCERN" or simply entering the URL:https://www.speakupfeedback.eu/web/elektaexternals/select_country/766), choose your country, enter your access code and leave your message. Within one week you can return to the Web Service and read Elekta's response. You can reply to this response. This communication cycle can be repeated endlessly.
A:The service is operated by a third party, People Intouch, an independent Dutch company. People Intouch is responsible for processing all messages. Founded in 2004, the company is based in Amsterdam. The patented SpeakUp®reporting system is already used by numerous well-known companies.
A:完全没有：直接的语音提示指导您通过简单的过程和电话菜单。
A:Elekta will receive a typed word-for-word transcript of what you have said. You are in total control of the content of the message you leave: if you leave your contact details in your message, SpeakUp will forward it; if you do not leave your contact details, SpeakUp and Elekta will not know who you are. Furthermore, Elekta has agreed not to seek the identity of any caller.
A:No. The SpeakUp system is operated by People Intouch, an independent company that transcribes and translates your message and sends Elekta a typed word-for-word transcript of what you have said.(Tip: if you do not feel comfortable leaving a phone message, have someone else read out your message on the phone system or leave a message on the web system)
A:不,讲出来Intou系统是由人ch. Elekta has no access to the connection data. Phone details or IP-addresses will never be handed over to the company. However, it could be that your company traces user information from your company telephone or computer, note that you can use a public or non-identifiable telephone or computer as well.
A:Upon confirmation of receipt of the transcribed and/or translated message by Elekta, the recording will be erased immediately by People Intouch.
A:上述情况的例外情况：如果演讲系统收到呼叫者受到暴力或犯罪行为的呼叫者威胁的消息，则Elekta可以要求将录音保留将其交给当局。仍然，语音文件和/或连接数据永远不会被移交给Elekta。
A:Access is via a free phone number so you will call at no cost. However, it can be that in exceptional cases (for some mobile operators for instance) local costs will apply.
A:不。但是，在七分钟后，您将获得通知，然后选择继续。
（提示：尽量保持全面，并在您的消息中尽可能达到这一点）
A:If you have tried calling from a mobile phone, then please try again using a fixed land line, we have experienced that this is the best way to reach the SpeakUp phone system. If you still encounter problems accessing the SpeakUp phone system, you can send an email tospeakup@peopleintouch.nl。
A:Your transcribed message will be sent to Elekta, in principle, within one working day.
A:The Global Compliance Officer.
A:The SpeakUp system will give you a unique case number. Please make sure to write this down carefully. This case number enables you to listen to or read the response from Elekta when you return to the system.
A:Elekta strives to respond within one week. If no answer is available after a week, we advise you to try once more after a few days, or leave a new message with a new case number and refer to your other case number.
A:是的，Elekta Integrity系列每天24小时提供24小时，每年365天。每个国家都有自己的免费电话号码和访问代码。
A:是的，您可以以您的母语留言。关于每个国家的语言选项的Elekta协议。离开邮件时，可以简单地选择其中一种语言。响应也是你的母语。
A:Yes, the Elekta Integrity Line Web Service enables you to attach (electronic) documents.
When you have left a message on the phone system, you can log on to the web system using the same case number. Press on the button 'if you already have a case number'. Here you can leave your (electronic) documents. If you would like to stay anonymous, please make sure your contact details are not mentioned in the attachments or in its properties.
A:If you have lost your case number, we ask you to leave your message again with a new case number. If you had written down your message for your first call, this will not take up much of your time. Use the new case number for all further communication.
A:The information to leave a message can be found on the Internet page of Elekta. If you cannot find it there, please send an email tospeakup@peopleintouch.nl, so we can help you.